Shopify Inbox

Shopify Inbox

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Reviews (5,464)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
    4.4K
  • 13% of ratings are 4 stars
    684
  • 3% of ratings are 3 stars
    162
  • 1% of ratings are 2 stars
    70
  • 3% of ratings are 1 stars
    159
All reviews
Edited July 12, 2026

I'm updating my previous review because the development team really listened to user feedback. They took the time to make changes, and the app now works exactly the way I had hoped.

Thank you for listening to your users and for being willing to improve the experience instead of ignoring the feedback. It has made a huge difference. I really appreciate the effort and the responsiveness from the team. Keep up the great work!

9 Star Jewelry
Malaysia
About 3 years using the app
Shopify replied July 10, 2026

Thank you for updating your review. We're glad the changes addressed your feedback and Inbox now works the way you hoped. We appreciate you giving us the chance to improve it.