Shopify Inbox

Shopify Inbox

Install

Reviews (5,796)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
    4.6K
  • 12% of ratings are 4 stars
    705
  • 3% of ratings are 3 stars
    178
  • 1% of ratings are 2 stars
    81
  • 3% of ratings are 1 stars
    201
All reviews
July 23, 2026

App easy to install and get working.
You can ONLY change the color of the background and text,
but you cannot change the color of the text area.

That means, it you change the background to blue, then all the background is blue including the chat area

SUPERSEAL Construction Products Ltd.
Canada
23 days using the app
Shopify replied August 7, 2026

Thanks for this review. You asked for more control over how the chat looks, and that is now live. In your Shopify Admin, go to Sales channels > Inbox and click the pencil icon next to the Inbox name. It opens the Theme editor on the Inbox app embed, where you can adjust text size, chat button size, and colors, so the chat can be as prominent or as subtle as you want.