Reviews (5,491)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
All reviews
August 6, 2026

Previous to the latest update, customer details are no longer populated. We have no way of responding to customers outside of business hours, and we've lost business due to it for sure. Shopify - Roll it back.

The Dash Cam Guys
Australia
About 1 year using the app
Shopify replied August 7, 2026

Hi Dash Cam Guys, you can turn this on at any time. Go to Shopify Admin > Sales channels > Inbox > Chat settings and click on "Require customer sign-in", then toggle it on. Hope that helps.