Judge.me Product Reviews App
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Reviews (46,512)
Support is always active and really look like want to help, but always mess up something in my theme.
Edit widget colour becomes an issue where I have my buy buttons gone. Fix one issue and the other unrelated issue pops out.
I had weird colours, I had widget background spread all over the product page, I had buy buttons gone.
Thank you for your feedback, and also for recognizing how committed our support team has been to helping.
We're genuinely sorry that some of that assistance ended up creating additional frustration. You came to us expecting changes to the Judge.me widgets to be made safely without affecting unrelated parts of your storefront, and that's a completely reasonable expectation.
We've since conducted a detailed review of the changes made to your theme. While most of the adjustments were specifically isolated to Judge.me, we did identify one instance where our handling of a styling conflict affected a broader storefront element and caused your Add to Cart button to disappear. The change was reverted, but we fully acknowledge that it should not have happened in the first place.
We've now documented a safer approach for your store so that any future Judge.me styling fixes are carefully isolated and don't interfere with other storefront elements. We've also committed to making no further changes without your explicit approval.
We've shared the proposed fix with you and are currently waiting for your confirmation before proceeding. Thank you for your patience and for giving us the opportunity to investigate this properly.