Shopify Inbox

Shopify Inbox

Install

Reviews (5,787)

Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
    4.6K
  • 12% of ratings are 4 stars
    702
  • 3% of ratings are 3 stars
    179
  • 1% of ratings are 2 stars
    81
  • 4% of ratings are 1 stars
    209
All reviews
September 9, 2026

The AI agent is horrible and cannot be turned off.

barsk.dk
Denmark
About 5 years using the app
Shopify replied September 9, 2026

Hi sorry you are having trouble. You can turn off the Agent at any time by going into Shopify Admin > Sales Channels > Inbox where on the right you will see a toggle to turn off the Agent (amongst other settings to configure Inbox).