17TRACK Order Tracking

17TRACK Order Tracking

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Reviews (4,512)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
    4.3K
  • 3% of ratings are 4 stars
    130
  • 0% of ratings are 3 stars
    17
  • 0% of ratings are 2 stars
    6
  • 1% of ratings are 1 stars
    30
All reviews
October 2, 2026

AWFULL APP FUNCTIONS DIDNT WORK CORRECTLY AND WE HAVE TO REFUND CUSTOMERS CAUSE APP SEND DIRECT TRACKING PAGE OF OUR SUPPLIERS TO CUSTOMERS

MERIDGE
United States
About 2 months using the app
17TRACK replied October 8, 2026

Sincerely,

Thank you for sharing this feedback — we understand how concerning it is when tracking information doesn't appear as expected, and we're sorry for the impact this had on your store and your customers.

We're currently reviewing the specific scenario to understand what caused this. If tracking information from a supplier's page is being displayed instead of your own branded page, there may be a configuration or setup factor involved — and we'd like to help identify it.

Please reach out to our support team directly so we can look into your case and guide you on the correct setup to ensure your customers always see your branded tracking page.

Sincerely,
17TRACK Customer Support Team