MIDA Replay, Heatmap & Insight

MIDA Replay, Heatmap & Insight

Reviews (610)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
All reviews
October 6, 2026

Really useful for understanding customer behaviour
Mida has been really helpful for understanding how visitors interact with my store, especially through the session recordings. It makes it much easier to spot where customers hesitate or drop off and gives me a clearer idea of what needs improvement. The app is straightforward to use, and the support has been great as well. Emma was very helpful and responsive whenever I needed assistance. Overall, a useful tool for improving the customer journey and conversion rate.

Nieluna
Malaysia
3 days using the app