Chatty AI Chatbot & Live Chat

Chatty AI Chatbot & Live Chat

Install

Reviews (1,882)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
    1.8K
  • 3% of ratings are 4 stars
    57
  • 0% of ratings are 3 stars
    5
  • 0% of ratings are 2 stars
    6
  • 1% of ratings are 1 stars
    15
All reviews
October 7, 2026

This app is absolutely disgusting. They charge me an extra $68 every month on top of my subscription fee, and AI usage is still limited. Everyone, beware before signing up.

KICKSOWN
United States
8 months using the app
Chatty AI Sales Agent - For live chat & helpdesk replied October 8, 2026

Hi there,

Thank you for taking your time to leave the feedback. We're really sorry the extra $68 came as a surprise, and that the team did not explain it clearly enough when you first asked. That is on the team, and we take responsibility for it.

To clarify: each Chatty plan includes a set number of AI conversations per billing cycle (500 on Pro). Once they are used up, the AI either pauses until the next cycle, or keeps replying at $0.40 per extra conversation, up to the monthly overage limit in Chatty > Subscription > View details > Change limit. Based on the usage recorded on the account, the extra $68 was for AI conversations above the 500 included, not a second subscription fee.

We have emailed you the full breakdown for each billing cycle and will follow up with you directly.

Look forward to hearing from you!

Best regards,
Chatty Team