Judge.me Product Reviews App
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Reviews (49,530)
Standard systems weren't working to get DNS and DMARC set up properly so our requests were landing in junk.
I wasted 10+ days pressing the "check status" button to verify the DKIM and return path - all to no avail. Once I reached out to support, got resolved quickly - thank you!
Thank you for sharing your experience, and we're glad our support team was able to resolve the issue quickly once you reached out!
We're genuinely sorry, however, that you spent over 10 days trying to verify your DKIM and Return-Path records without success. We understand how frustrating this must have been, especially after involving your IT team to make the necessary DNS changes, only to be left without clear confirmation that they had worked.
The verification process should be much more straightforward, and you shouldn't have to rely on support to complete what should be a simple setup.
We've followed up with you directly and shared your feedback with the relevant team to help improve the verification experience and prevent similar frustrations in the future.
Thank you again for your patience and for recognizing our support team's assistance. We're happy everything is working now and remain available whenever you need help.
