Tidio: AI Chatbot & Live Chat

TIdio and Lyro themselves are an amazing customer service tool. Lyro, the AI LLM has brought up our "resolve rates" to around 80% with a 4.2 out of 5 stars feedback, without ever involving our team. The team is then able to catch the other ~20% and special requests. One thing to note... MAKE SURE YOU INTEGRATE IT CORRECTLY TO YOUR STOREFRONT THE FIRST TIME. Tidio customer service support is atrocious and do not plan on them ever being there to help you at all. Luckily, Claude's chrome extension is able to figure out pretty much everything. Invest in your claude because Tidio doesn't care about you.