Reviews (5,220)
Overall rating
4.7
July 6, 2020
This app really is badly made. Lots of 'American' phrases in the text that can't be edited (you should at least be able to edit the button text! but you can't). Very poor for a Shopify official app.
Nice Things by Helena
United Kingdom
About 4 hours using the app
Shopify replied
September 11, 2020
Hi Nice Things by Helena,
I'm sorry to hear you're not having a good experience with Shopify Chat currently.
Shopify Chat's button text will automatically translate to whatever language your Shopify theme is set to.
I'm going to reach out to you via email personally to go over the steps on how to translate your theme should you so wish.
Take care,
Ellis from Ping and Kit Support.