Reviews (5,768)
Frustrating that feature has been removed where we can no longer simply tag products in Instagram that are linked to our website. Instagram checkout settings (for shipping and returns) are way too simplistic for an ecommerce site that offers a variety of shipping options and has different return policies for personal care items. Additionally, we have brick and mortar locations that have separate Facebook & Instagram accounts from our website. Previously, one could link those product catalogs and tag product—it seems no more.
Hi, thanks so much for leaving a review about your experiences with the Facebook Channel, we always want to hear from our merchants! I'm going to send you an email so we can get to the bottom of what's going on with the app. Keep an eye out for it! Cíara, Shopify Support
