Shopify Inbox

Shopify Inbox

Reviews (5,220)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
    4.2K
  • 13% of ratings are 4 stars
    666
  • 3% of ratings are 3 stars
    161
  • 1% of ratings are 2 stars
    69
  • 2% of ratings are 1 stars
    130
All reviews
January 2, 2021

Can't set opening hours and the notification does not work every times. better just when its closed let costumers write email right away or send on Messenger

Ledimporten
Sweden
3 months using the app
Shopify replied February 1, 2021

Hi Ledimporten,

Thanks for taking the time to submit feedback and a review!

Currently, only iOS users are able to set hours of availability within the Shopify Ping app for Shopify Chat. We understand how this is an important feature for merchants and our developers are working this feature on Android and Web/desktop. I don't have an exact date for when this feature will be available on Android. But keep an eye out for app updates!

If you have any questions issues or additional feedback, please feel free to reach us at ping@shopify.com. We continually work towards making Shopify Chat a better app and rely on your feedback!

Thanks again,


Ruby C.

Senior Support Specialist - Ping