Reviews (5,258)
Overall rating
4.7
Edited May 20, 2024
Working very well. Sometimes conversations are not kept in teh same thread but I work with it. ;)
Distinctive Gem Inc.
United States
Over 4 years using the app
Shopify replied
February 3, 2021
Hi Distinctive Gem Inc., thanks so much for leaving a review and feedback!
Glad things have been good so far! We heard that there can be confusion setting up Facebook Messenger to work with Ping. Our developers have taken feedback and are currently working on making the Facebook Messenger integration with Ping smoother process. Although I don't have a specific release date, you can keep an eye out for this update to happen in Spring 2021.
As always, please do reach out to our team if you have any questions or additional feedback. Our team can be reached at ping@shopify.com.
Kind Regards,
Ruby C.
Senior Support Specialist - Ping