Reviews (4,001)
Overall rating
3.6
June 2, 2021
Nightmare
1) Some of our active products with stock does not appear in our Facebook catalog
2) For products which are inactive / out of stock, still showing 'available' on our catalog.
Francfranc Hong Kong
Hong Kong SAR
Over 2 years using the app
Meta replied
June 2, 2021
Hey there! Thank you for taking the time to share your feedback and experience with the Facebook Channel. I am sorry to hear you are having issues with the product catalog. I will be following up with you through email to make sure we get this solved for you as soon as possible. Looking forward to chatting with you! Luke | Shopify Support