Reviews (251)

Overall rating
4.5
Counts per rating level
  • 76% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
All reviews
August 18, 2021

Great service up to the point when you commit to the paid plan... after that my account manager disappeared, passed on from one rep to the next. Ended up costing us $600 USD and we didn't send a single e-mail or gain any insight. This app is definitely not for small businesses trying to simplify. It needs a lot of your time and has a steep learning curve.

Untamed Feast Inc.
Canada
4 months using the app
ActiveCampaign replied August 19, 2021

Hi there!

Thank you for sharing your honest feedback — this is certainly not the experience we want our new customers to have. A member of our team has reached out to you via email about setting up a 1:1 account strategy session. We'd love to help you achieve success with ActiveCampaign, so if there is anything else we can do to make it happen, please let us know!

— Your friends at ActiveCampaign