Reviews (1,142)
Overall rating
4.7
August 24, 2021
Tidio chat is the most affordable & flexible chat program for a small business. Before using this, we tried Zendesk and found its functions too segmented and adds unnecessary barriers to the workflow, i.e. "Chat" and "Bot" is two completely separate functions which you needed to pay siginificantly more for in Zendesk. Now, we only use Zendesk for email tickets and Tidio for chat. This seems to be the best solution for us for now.
Cap and Gown Direct
United States
Over 2 years using the app
TIDIO LLC replied
August 25, 2021
Thank you for the amazing review, we really appreciate it! Enjoy your Tidio