Smile: Loyalty Program Rewards

Smile: Loyalty Program Rewards

Reviews (4,128)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
All reviews
Edited September 23, 2021

It would be nice if the app would collect the customers birthday including birthyear, so shop owners know how old their customers are. It makes sense to collect this data within the loyalty program as people will only give this information for incentives like points or gifts. So please add this feature soon! It could be up the shop owner to set this as optional or mandatory field. Other than this the app is really good and working very well. Would definitely recommend!

LEINEREI
Germany
7 months using the app
Smile.io replied September 24, 2021

Thank you so much for taking the time to leave us this review 🙏Sandra! We removed the birth year since that's not a requirement to reward customers on their special day 🤗 and fundamentally that decision was based on the premise that capturing a customer's age through the year is considered to be personally identifiable information.