Reviews (5,217)
I downloaded this app. It’s on my website. But the widget is not where I want it to be, and I can’t customize it or uninstall it because it’s not in my apps list. I keep getting “reload page” errors messages. I like that it has an app, though.
Hey, there. Thank you for taking the time and sharing this feedback. While the Shopify Inbox doesn't appear in the Apps list after installation, it does appear as one of your sales channels. You can also change the appearance (https://bit.ly/3aXsm9a), and move the widget to the bottom left or bottom right of your store.
If you're unable to find the Shopify Inbox, then this is something that our Support team can help you with. Please visit the Shopify Help Center (https://bit.ly/3cJkx8V) and log into your account to create a support request. Cheers! -Elias, Shopify Support