Reviews (5,220)
Overall rating
4.7
November 9, 2021
This app rarely works. I will get it working for a few days and then it quits sending replies. I don't have time to keep trying to figure out how to get it work correctly. Going back to Messenger.
B&C Unique Boutique
United States
Over 1 year using the app
Shopify replied
November 17, 2021
Hi there. Thank you for taking the time to leave this review and share your feedback. We are sorry to hear you are experiencing issues with Shopify Inbox. I would recommend reinstalling the app to see if you are still having similar issues. If you are, I would then recommend reaching out to our live support so we can take a closer look into these issues with you. To get in touch with our Support team, visit the Shopify Help Center (https://bit.ly/3cJkx8V) and log into your account to create a support request. Thanks! Marty, Shopify Support