Reviews (4,004)

Overall rating
3.6
Counts per rating level
  • 54% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 23% of ratings are 1 stars
All reviews
Edited December 1, 2021

If I could give it no stars I would!! Poor excuse for what it considers customer service and it attempts to control your business and how you interact with your own customers.

Elkmont Trading Company
United States
About 3 years using the app
Meta replied December 3, 2021

Hi there!

Paola here from Shopify! Thank you for taking your time to write a review and share your experience. I can completely understand your security concerns. Our app's goal is to provide you with a simpler way to sync your Shopify products over to your Facebook account. However, we do not have direct access to your Facebook Business accounts, we only bridge a connection. We also do not interfere on how you will interact with your customers, this is entirely up to you as the Business Owner.

With that being said, I would love to understand more of what happened and answer all of your questions and concerns regarding our Facebook Channel App. I will be following up with you through email shortly.

I look forward to chatting with you!

Paola | Shopify