Shopify Inbox

Shopify Inbox

Reviews (5,223)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
    4.2K
  • 13% of ratings are 4 stars
    665
  • 3% of ratings are 3 stars
    161
  • 1% of ratings are 2 stars
    69
  • 3% of ratings are 1 stars
    131
All reviews
February 28, 2022

Great App, so far so good! Only issue is my products arent linking to the chat even if i have selected the Availability Option on the products themselves

BLCK Flavour
South Africa
4 months using the app
Shopify replied March 16, 2022

Hey, there! Thanks for taking the time to leave your feedback here. I'm sorry to hear you're having trouble sending your products when chatting with your customers. I'd recommend making sure your app and device are both on the most recent update, and then toggling the sales channel availability off and then on again: https://bit.ly/3iaFFqf.

If you find your products still aren't showing up when trying to share a product (https://bit.ly/3MXzyDO), please contact our Support team and they'd be happy to dig into this with you further: https://bit.ly/2AWw5VA.. Cheers! - Brie, Shopify Support