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Reviews (5,304)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
    4.3K
  • 13% of ratings are 4 stars
    667
  • 3% of ratings are 3 stars
    165
  • 1% of ratings are 2 stars
    70
  • 3% of ratings are 1 stars
    138
All reviews
March 9, 2022

efficient. nice tool. could do with being able to make paragraph breaks in replies to make info clearer for customers

MIZCHI Pretty Small Shoes
United Kingdom
24 days using the app
Shopify replied March 23, 2022

Hey, there! I'm sorry to hear you're having trouble with making paragraph breaks when typing a response in the app. You should be able to do this, so we'd like to find out more about what's happening. Please re-install the app, and double check that both your phone and the app aren't due for an update (if they are, please update them). If you're still having trouble with this, please email us at inbox@shopify.com and we can do some further troubleshooting with you. Cheers! - Brie, Shopify Support