Reviews (5,223)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
All reviews
March 11, 2022

This app helps with customer enquiries anytime of the day. Very useful. It will help if the app can real time indicate another user in the store is typing/ drafting the message. This is to avoid duplicate replies from different users.

Kinhong Pte Ltd
Singapore
12 months using the app
Shopify replied March 24, 2022

Hey, there! Thanks for leaving a review; I'm so happy to hear that you're finding the app to be useful. I can definitely see how handy it would be to indicate if another staff member is typing - I'll be sure to pass that on to our developers as a feature request for you. Cheers! - Brie, Shopify Support