Reviews (4,001)
Overall rating
3.6
March 12, 2022
Been on this constant circle or errors or could not connect to Instragram account. Go through all the setup in Facebook Commerce manager, and then try to setup and never does.. It creates product catalogs that are not fully setup, and unable to go back and modify. Facebook help is not there at all.. Spent days trying to uninstall, reinstall, starting from square one over and over, to simply not get any help..
Turquoise Obsession
United States
3 months using the app
Meta replied
March 14, 2022
Hi there,
Nate here from Shopify. Thank you for taking the time to share your feedback with us. I'm sorry to hear that you ran into these challenges while setting up the Facebook channel. I'm going to follow up by email to open up the lines of communication and help where I can.
Nate | Shopify