Shopify Inbox

Shopify Inbox

Reviews (5,220)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
    4.2K
  • 13% of ratings are 4 stars
    666
  • 3% of ratings are 3 stars
    161
  • 1% of ratings are 2 stars
    69
  • 2% of ratings are 1 stars
    130
All reviews
March 22, 2022

The chatbox is great to have only if we can respond in time.
The notifications are quite late. This needs to be improved.

ICKREATE
India
8 months using the app
Shopify replied April 4, 2022

Hi there, ICKREATE. Thanks so much for taking the time to a leave a review for Inbox. This delay issue you're seeing with notifications is something our team is aware of, and is actively working on resolving. If you could, it would be great if you reached out to us via this email address: inbox@shopify.com, so we can collect some data regarding the device you're using where notifications are slow. This information would help the team in resolving this issue. Thank you. -Imogen, Shopify Support