Reviews (5,223)
Overall rating
4.7
April 25, 2022
The order check function and auto-response are useful. But it has no idea what the customer is viewing so that's not good for sales. Wish could improve it.
Mars Hydro Japan
China
12 days using the app
Shopify replied
May 27, 2022
Hi, there. Thanks for taking the time to leave a review for us! You should be able to see the product that the customer is chatting about within Shopify Inbox, as well as the page that they're currently viewing. Is there additional information that you're looking to have shown? If so, please reach out to us at inbox@shopify.com so we can take a record of that feedback and pass it along! -Imogen, Shopify Support