Reviews (5,251)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
All reviews
May 1, 2022

Really handy app for keeping track of customer correspondence. Would love to be able to filter by message source (e.g. Shopify direct, Instagram), otherwise this has everything I need!

Charlie and Fox
Australia
11 days using the app
Shopify replied June 6, 2022

Hi there, Charlie and Fox. Thanks for leaving a review for Shopify Inbox! We're so happy to hear that the app has been good to you! We agree that having a filtering feature so you can address messages from particular sources would be nice to have. I'm happy to say that I've passed this feedback along to our Product Team for their consideration. Though I cannot comment on any timelines, you can feel confident knowing that our Team sees the value of such a feature. Thanks again for your review! -Imogen, Shopify Support