Reviews (5,223)
Overall rating
4.7
May 3, 2022
Easy to use app. Only 1 thing has to be improved is the login process. For some reason I should log in every time when I receive questions from my customers.
Lazypants
Canada
7 months using the app
Shopify replied
June 6, 2022
Hi there, Lazypants. Thanks for taking the time to leave a review for Inbox. Currently, you're asked to login everytime you want to use Inbox as a security measure to keep your conversations with customers safe and secure. However, we do see the value in being persistently logged into Inbox, so I've passed along your feedback to our Product Team so they can consider looking into making a change regarding the login process. Thanks again for your review! -Imogen, Shopify Support