Reviews (5,251)
Overall rating
4.7
July 6, 2022
It is easy to use, and helpful for our customers. Would be nice if we were able to see order details within the app instead of having to jump over to a new tab and look it up.
NOSM
Canada
8 months using the app
Shopify replied
July 26, 2022
We really appreciate you taking the time to write your review and I am glad to hear that you've been able to connect with your customers using Shopify Inbox. I can certainly see why being able to pull up the customer's order within the chat would be helpful and I will be sure to pass your comments onto our development team for their consideration. Thank you for reaching out. -Victor, Shopify Support