Reviews (5,220)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
All reviews
July 25, 2022

I got so many login requests when trying to access both mobile and on browser.... Too much work - I am deleting it again.

Libra Cable Technologies Inc.
United States
4 months using the app
Shopify replied August 16, 2022

Hi, there. Thanks so much for taking the time to leave a review for Shopify Inbox. We're sorry to hear that our app asking you to login is becoming problematic for you. This is occurring to help protect your messages with your customers, and to ensure that only the person meant to be accessing them, is doing so. If you like, I can pass feedback along to the team asking them to look into this functionality. You can also consider reaching out to our Live Team (https://bit.ly/2AWw5VA) to make them aware of this issue, too, as they may be able to dive into your account to see if something else is occurring. -Imogen, Shopify Support