Reviews (5,223)
It's our second day working with this app and so far it's working good. The only problem is that whenever we send a reply, it gives us the error: Inbox failed to deliver this message. Try again but after a minute the error disappears and looks like the message is delivered. If this issue can be resolved, it will be a very good and efficient app.
Hey, there! I'm sorry to hear you're receiving some error messages in the app. This can sometimes occur with Facebook messages if permissions haven't been setup correctly. If this is happening with Facebook messages specifically, please re-add the Facebook account in your Facebook channel. If this doesn't work or if this is happening with messages from platforms other than Facebook, please contact our team so we can continue troubleshooting with you: inbox@shopify.com. Thank you! - Brie, Shopify Support