Reviews (5,258)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
All reviews
September 16, 2022

Really nice integration! It would be great if on the mobile version the chat with us icon is smaller or can be removed everywhere but on some pages if the customer deletes it. e.g.: it is annoying on a product page when you want to look at the product images and it covers some functionality. otherwise great features

TIGHTANS
Germany
2 days using the app
Shopify replied October 21, 2022

Thank you for writing your review and I am glad to hear that you've enjoyed using Shopify Inbox and the integrations it offers. We appreciate your feedback on how the app can be improved, and I can certainly see why being able to customize the chat box icon on mobile would be of use. I will be sure to pass your suggestion onto our development team. -Victor, Shopify Support