Reviews (5,221)
Overall rating
4.7
October 19, 2022
Works great to communicate with customers. Only downside is having to sign in all the time if you get notified and don't have the web page or app loaded already. It's not too much hassle but if a customer is waiting live then it will consider you "away" and might end up emailing them by the time you reply.
Mox Motors
United States
6 months using the app
Shopify replied
October 27, 2022
Thank you for taking the time and sharing this feedback with us! We're delighted to hear that our app is working great for communicating with customers. We also appreciate the feedback on improving the sign-in or response process, and we'd be happy to share them with our development team. Cheers! -Elias, Shopify Support