Reviews (4,004)

Overall rating
3.6
Counts per rating level
  • 54% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 23% of ratings are 1 stars
All reviews
October 23, 2022

If I could give less stars, I would. This app was previously the most powerful tool that Shopify had to offer and connected our best sales channels to our website. Now? The app is completely useless and reflects poorly on Shopify as a company. I have spent hours talking to Facebook Support trying to see if it is an issue on their end, but after much review- it is clearly a Shopify Issue. If I were Shopify or owned Shopify Shares, I would feel extremely embarrassed for offering such a dysfunctional piece of software and claiming that we can "offer a smooth shopping experience" when that couldn't be more untrue.

Naturali Home
United States
4 months using the app
Meta replied October 27, 2022

Hi there,

Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support.

Vance | Shopify