Reviews (3,793)
Overall rating
3.3
Edited October 28, 2022
There is no option of facebook when i create a campaign. Please suggest what should i do. Is it bug or another issue?
Chase Department Stores
Pakistan
Over 1 year using the app
Meta replied
October 31, 2022
Hi there,
Charlotte here from Shopify support, thank you for taking the time to install and use the Facebook channel on your store and leave a review. It is expected behaviour that you will not see an option to run ads in the Facebook channel, as Facebook now requires all ads to be run from within the Facebook Ads account. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.
Charlotte | Shopify
