Shopify Inbox

Shopify Inbox

Reviews (5,223)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
    4.2K
  • 13% of ratings are 4 stars
    665
  • 3% of ratings are 3 stars
    161
  • 1% of ratings are 2 stars
    69
  • 3% of ratings are 1 stars
    131
All reviews
November 7, 2022

It's a great point of contact BUT it would be AMAZINGLY HELPFUL if there was a SEARCH feature so we can easily search for chats via customer name and keywords.

J. Brooks Boutique
United States
Over 2 years using the app
Shopify replied December 28, 2022

Hey, there! Thank you so much for your review, and for your feedback. It's suggestions like this that help us continue to create fantastic products, and support our existing ones. I'm happy to take your suggestion here to our Inbox Team, so they can consider building it for a future update. I can't suggest what may come as a result of your feedback, but you can trust that the team is aware of your idea. Thanks again! -Imogen, Shopify Support