Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,366)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

January 26, 2022

Reached out to support for only one question, but Ryan went above and beyond to help me with other things. What a great experience!

Love Izzy Shop
United States
11 months using the app
Rivo replied January 26, 2022

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 Best wishes, Kevin

February 6, 2022

Super easy install and the customer service is quick and very helpful. Rivo so far as surpassed my expectation. I'm excited to see how this works with my store.

NOLITA BLEU
United States
11 months using the app
Rivo replied February 7, 2022

Thank you so much for the 5-star review! 🤩 We love helping Merchants like you, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. All the best, Kevin

April 4, 2021

J'adore vos applications. Vous pensez à tout et vous nous aidez gratuitement à améliorer nos sites de vente

Desire Pastry
France
11 months using the app
Rivo replied April 5, 2021

Merci beaucoup pour cette merveilleuse critique! 🎉

May 1, 2022

I started to use the email pop-up for new subscription. Pretty cool and was well guided to complete the setup! Thank you.

Ordne.co
Singapore
11 months using the app
Rivo replied May 2, 2022

Wonderful! 🙌 Thanks so much for choosing our app and sharing the positive feedback! If any questions come up or if we can help along the way, feel free to reach out to us anytime. Much appreciated, Kevin

January 12, 2022

I have had Rivo since I first opened my Shopify store. I have written in a few times for assistance and they have ALWAYS been helpful. One time I even asked to export my customer list and now they have made that a feature! I can tell they're an innovative app and as a business myself, I appreciate that.

Mugs & Other Jugs
United States
11 months using the app
Rivo replied January 12, 2022

We listen to our customers because you are all important to us, and it is our great pleasure to help you with your concerns. Thank you so much for leaving such a positive review. Let us know anytime if there's anything else we can be of service. 😊 All the best, Kevin

September 22, 2021

The app is full featured and it is very easy to setup a loyalty and rewards program using the app. Customer service is also very good.

TulipStuff
United States
11 months using the app
Edited April 8, 2022

Really like this app, easy interface and insights, great customisation tool and Betty is was super helpful throughout! Highly recommend as it also converts!

Matcha Union
United Kingdom
11 months using the app
Rivo replied May 14, 2021

Wonderful! Thank you so much for the positive feedback and for recommending us to the Shopify community! 🎉 Cheers, Katherine

January 23, 2023

This app is amazing, the support is top-notch! They will help you with your query and along they will suggest you interesting guidelines.

Definitely worth to install, the app itself it is really good and helps you acquire a good % of the user with fan engagement :)

TasteTravellers
Malta
11 months using the app
Rivo replied January 23, 2023

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

September 19, 2022

Paul helped me out and let me say how smooth everything went. The actual app is great so far too. I'm excited to see how Rivo can help! :)

CustomCraftCorner
United States
11 months using the app
Rivo replied September 19, 2022

Thank you so much for using our app! 🙌 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. All the best, Kevin

December 14, 2022

Great app so far, really easy to get around. Abbie had me set up in seconds, nothing like the other apps that require you to have entry-level coding

Vamp Sneaker Cleaning
United Kingdom
11 months using the app
Rivo replied December 14, 2022

We are so happy you are enjoying our app and services! Thank you so much for the kind words and positive review! If there's anything else we can help you with, just let us know. Our team here at Rivo will be pleased to assist you. ✨ Best wishes, Kevin