Reviews (2,269)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and customer engagement, noting significant increases in both areas within the first 30 days of use. It is praised for its easy setup and smooth integration with Shopify, making it accessible for those with limited technical skills. Features like customizable loyalty program templates, pop-ups, and reviews are highlighted for their effectiveness in retaining customers and attracting new ones. The app's performance is described as reliable, enhancing business operations smoothly. Support is frequently commended for being quick and friendly, with team members like Jel, Arianne, and Abbie receiving specific mentions for their outstanding assistance.
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I'm currently getting my website ready to open, and this app was by far the easiest part! Very friendly customer service, and self explanatory set up. I'm excited to see how my customers benefit from this app!
Thanks for the awesome review, Cracked Cookie Co.! Glad that you are happy with our app and customer service! 😊 We're so thankful for customers like you and are super excited to be able to contribute to you and your business's success! All the best, Kevin
Good App, I just installed and I think I got what I was looking for. Though I am using the free version and liking it so far. It will be too soon to comment on the response I am getting from the widget. But so far so good. James was really helpful. I Just hope this app does not slow my store. Overall I am happy with the experince.
Thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! 🙌 If you ever have issues or questions along the way, just let us know! We'd be happy to assist. Much appreciated, Kevin
Great app, easy to use with plenty of functions.
Also want to add that they have a great customer service you can chat with and that respond very quickly to assist.
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin
Sehr guter Service! Schneller Antwort und schnelle Hilfe! Kann ich nur empfehlen. Egal zu welcher Uhrzeit.
Vielen Dank für das positive Feedback und die Weiterempfehlung an die Community! 🎉 Ihre 5-Sterne werden sehr geschätzt! Tschüss, Kevin
One of the best apps I've used ever! Fast response from the team. I would have no problem in recommending this company and look forward to their future products too.
You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Much appreciated, Kevin
Amazing support especially from Jel & Rivo Team, excellent application, easy to use and understand.
Thank you so much for your kind feedback! We're thrilled to hear that you had an amazing experience with our app and support team. We designed the app to be user friendly and easy to navigate, so we're glad that it worked seamlessly for you. Thanks again for your support! - Lea, Rivo Support Manager
Abbie was so helpful via the chat today! I am not very tech savvy and was struggling to get everything set up working properly. She was patient and helpful and even offered suggestions that could improve customer experience on my site. She went above and beyond!
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin
Hey
Downloaded this app and it's very easy to setup and run.
The best support ever, thanks. / Happy Sweed
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin
Very helpful! Ryan was great and helped me out very quickly when I needed help. App works great even on the free plan!
We are so happy that you like our app and customer service! Thank you so much for the positive feedback and review! 🍻 Cheers, Kevin
Another great app! So many options, especially on the Free Plan Option!
Can't wait to integrate it in our store and reward our loyal customers.
Thank you so much for leaving a positive review! 😊 If there's anything else we can do, please feel free to reach out at any time. Cheers, Kevin