Reviews (2,269)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and customer engagement, noting significant increases in both areas within the first 30 days of use. It is praised for its easy setup and smooth integration with Shopify, making it accessible for those with limited technical skills. Features like customizable loyalty program templates, pop-ups, and reviews are highlighted for their effectiveness in retaining customers and attracting new ones. The app's performance is described as reliable, enhancing business operations smoothly. Support is frequently commended for being quick and friendly, with team members like Jel, Arianne, and Abbie receiving specific mentions for their outstanding assistance.
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Jel was AMAZING!! Typically customer service is cringy, money hungry, or simply poor. Jel was everything but that! She was fun to talk to, she gave me tips, informed me about two other Rivo apps (that I will be using), and taught me how to implement the 'potential points' feature & I can seriously go on & on about how helpful she was. Hands down, the best customer service experience of my life.
What a wonderful review! 🤩 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much! Much appreciated, Kevin
I chatted with Jel and she was very helpful! Solved my problem right away and was very happy to help. She even removed the ’powered by Rivo’ branding for me. If i ever need help i hope i get her out sometime as sweet as her.
So glad to hear that you had a great experience with our app and support! We always aim to go the extra mile to help and we're happy to hear we could provide a solution quickly.👍 If you need any further help, don't hesitate to reach out! We're here for you.
- Lea & Rivo Team
Nice rewards program. It integrates nicely with the reviews app. Both you should check out. If you are looking for an app that's
Free!
Customizable!
Brandable!
Easy To Use!
Then this app is for you!
Thank you for using our app and for recommending us! We're grateful for your support and trust in us to help grow your business. If you need any further assistance, please don't hesitate to reach out to us.
Cheers, Kevin
I am ABSOLUTELY BLOWN AWAY by the customer service and help i have gotten from Rivo 100% recommend!
5-Stars! Whoot Whoot! 🤩 We're so thrilled you are enjoying our services, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! 🎉 Much appreciated, Kevin
Thank you for the helpful and fast reply. Looking forward to use the app. Seems easy and straightforward so far.
Awesome! Thanks so much for the 5-Star review! Best regards, Kevin
We used basic plan for the app, since we just started with Shopify, but we're super happy with it.
Thanks so much for choosing our app! We're pleased to know that you are happy using it so far. If you need help along the way, please let us know. All the best, Kevin
Excellent customer service. Ryan was awesome, very helpful and fun to chat with. Excited to reward my loyal customers!!! Thank you Rivo.
This review made our day! Your kind words mean the world to us, and thank you so much for the positive feedback and 5-star review! 🤩 All the best, Kevin
Peter was super helpful and was able to answer my questions and resolve my issues within the first 10 minutes of contacting support. I definitely recommend Loyalty Rewards & Referrals!
We are so glad we're able to help you with your concern. If there's anything else we can do, just let us know anytime. We are always here, happy to help. Best regards, Kevin
Abbie had so much knowledge and was quick to respond. I love this app so much already and with great customer support, it makes it even better.
We're so happy that you love our app and support! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin
I love this app. It's easy to use and the customer support is great. The functionality could be broader, but it seems like they're adding things all the time.
Glad you are loving our app! Thank you so much for the 5-Star review! 🙌 We're consistently working to improve and build the best app possible and I'm happy to say that we do have more features coming down the pipeline. If you have any questions along the way, please let us know! Cheers, Kevin