Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,369)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

November 1, 2021

Great app, sales are up and it encourages people back. This is fab for us as we're really a one time buy shop in the Wedding industry!

Dollz Confetti
United Kingdom
6 months using the app
Rivo replied November 2, 2021

We work hard in creating apps that are easy and quick to install but most importantly, skyrocket your sales! 🚀 Thanks so much for the review! If you have any questions or need help along the way, please let us know! Much appreciated, Kevin

August 18, 2022

This program is exactly what I was looking for and I owe all thanks to Abbie. My customers have been asking about rewards since I started.

RTM_Dabrand
United States
6 months using the app
Rivo replied August 18, 2022

Wonderful! We are always here to help and super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

July 26, 2022

Highly recommend this app. It does not just get the job done, but has some of the best customer service on the app store. Abbie responded to me within seconds and fixed all the concerns and issues I have at very rapid pace. This is app is a must if you have returning customers.

The Barrel Tap
United States
6 months using the app
Rivo replied July 26, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin

February 16, 2022

Fantastic Customer Service and very helpful app! Arianne is a darling. The App is very helpful. I recommend it!

Go 4 it shop
United Kingdom
6 months using the app
Rivo replied February 16, 2022

You are wonderful! 🎉Thank you so much for the kind words and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! 🍻 Cheers, Kevin

January 25, 2022

App davvero fantastica anche nella versione free. Molto semplice da configurare. Ottima anche la chat di assistenza.

Joyens
Italy
6 months using the app
Rivo replied January 25, 2022

Grazie mille per aver scelto la nostra app! E la tua recensione a 5 stelle è molto apprezzata! 😊Ti auguro il meglio, Kevin

December 15, 2021

Great and easy to use! Any questions I had were answered quickly. This definitely added more value to my shop compared to others.

Masked Dad Workshop
United States
6 months using the app
Rivo replied December 15, 2021

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🤩 Thanks so much for the positive review! Cheers, Kevin

March 5, 2021

love the app. great customer service as well. I installed the application yesterday and had someone reach out saying that they tested it on my site, which is awesome

Coveted Designs
United States
6 months using the app
Rivo replied March 9, 2021

Thanks so much for the positive feedback and 5-Star review! We are always happy to help in any way we can. 😊 Cheers, Katherine

May 29, 2022

Pat is superb, one of the best customer service experiences I've ever had! The app itself is so easy to use and functional and is a great way to drive traffic to my store, I'm really pleased and definitely recommend.

paljoeyprints
United Kingdom
6 months using the app
Rivo replied May 30, 2022

We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

November 27, 2023

Super easy to connect with Arianne over chat. She was very responsive and addressed all of my questions and helped with what I needed. Very nice and polite. Love the Rivo family of apps!

heybalesco
United States
6 months using the app
Rivo replied November 30, 2023

Happy to hear you had a great experience! Thanks for choosing Rivo. We're always ready to help with any questions.
- Lea & Rivo Team

Edited October 3, 2021

Very easy to use App and great for building customer loyalty and most importantly rewarding them! Easy to set up and fully customisable which is important to make it look and feel like it is part of my brand - Great customer support if you need it too!

Achilles Tactical
United Kingdom
6 months using the app
Rivo replied April 7, 2021

We work hard in creating apps that are easy and quick to install but most importantly, skyrocket your sales! Thanks so much for the 5-star review and positive feedback! 🎉 Much appreciated, Katherine