Reviews (2,269)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and customer engagement, noting significant increases in both areas within the first 30 days of use. It is praised for its easy setup and smooth integration with Shopify, making it accessible for those with limited technical skills. Features like customizable loyalty program templates, pop-ups, and reviews are highlighted for their effectiveness in retaining customers and attracting new ones. The app's performance is described as reliable, enhancing business operations smoothly. Support is frequently commended for being quick and friendly, with team members like Jel, Arianne, and Abbie receiving specific mentions for their outstanding assistance.
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Awesome team, awesome apps not just this one they have others too! Pretty good...
Amazing app and equally amazing customer service! Although unless you pay, the customer cannot use their reward points :(
We are grateful that you are happy with our app and customer service. Thanks so much for leaving a review! If you have any clarification or questions about the rewards program, drop us a line anytime, and we would be happy to answer. 😊 Best regards, Kevin
very helpful
Thanks so much for your kind words! We're happy to hear you found it helpful. Let us know if you ever need anything else!
- Kevin & Rivo Team
Excellent customer service! Abbie has been very helpful. I've just started using the app, and so far, everything is working smoothly.
Great to hear that you're off to a smooth start! Thanks for shouting out our support team. Here if you need us as you continue exploring!
- Kevin & Rivo Team
I loved the app and the assistance from Bryan.
Thanks for the love! Thrilled to hear our support team could help out. Reach out anytime you need us!
- Kevin & Rivo Team
This app has probably the best customer service i've seen in my life. Thanks a lot Abbie. Very quick response and solved problems i didn't even think about before joining the live chat.
App works perfectly too, thats a plus
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
facil de editar, la version gratuita sirve perfectamente para premiar a tus clientes sin tener que gastar por algo mas en otras apps.
¡Me alegro de que te guste nuestra aplicación! Muchas gracias por la revisión de cinco estrellas. 🙌 Saludos, Kevin
Abbie was really helpful right from the start, great service. Thank you.
I have only just installed the app and Abbie was there with support.
Thank you so much for taking the time to share your feedback! We truly appreciate your trust in us and are grateful for your support. 💙 Thank you for choosing Rivo.
- Lea & Rivo Team
She was awesome and very helpful! I am a beginner with shopify and need a lot of help and she was amazing
We love helping new businesses and truly appreciate you choosing our app! Thank you so much for the positive feedback and 5-star review! If you need help along the way, please don't hesitate to let us know. We're here to assist you. 🙌 All the best, Kevin
muy util, simple y eficaz para estimular a los clientes a volver a comprar en la tiendo, ayuda tambien a tener un registro de dichos clientes
¡Muchas gracias por la reseña positiva! 🤩