Reviews (2,267)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement, noting significant increases in both areas within the first 30 days of use. It is praised for its easy setup and smooth integration with Shopify, making it accessible for those with limited technical skills. Features like customizable loyalty program templates, pop-ups, and reviews are highlighted for their effectiveness in retaining customers and attracting new ones. The app's performance is described as reliable, enhancing business operations smoothly. Support is frequently commended for being quick and friendly, with team members like Jel, Arianne, and Abbie receiving specific mentions for their outstanding assistance.

February 24, 2022

Great! More importantly Abbie was great! It's been a great addition to my store & customer service is fast!

Lexi Naturals
United States
5 months using the app
Rivo replied February 25, 2022

We're so glad you're happy with our app and services! Thanks so much for the positive 5-star review! 🌟 Best wishes, Kevin

April 12, 2023

Great UI, more functionality than needed and awesome support team. Recommended app for everyone that needs to implement points loyalty programs and referrals

JONKA
Bulgaria
5 months using the app
Rivo replied April 12, 2023

We're thrilled to hear that you're enjoying our app and services and are willing to recommend them to others.
Thanks, Kevin

Edited September 6, 2021

Customer Service, James was amazing! For every question I had, he had an answer! I'm a visual learner so the screenshots & links he sent were awesome! Thanks so much for walking me through every step! :)

God Gifted Humanly Perfected LLC
United States
5 months using the app
Rivo replied September 6, 2021

Wonderful! 🤩 It's music to our ears that you are happy with our app services and support! Thank you so much for the kind words, and we are here anytime you need us. Much appreciated, Kevin

August 23, 2021

Really good app. Helped me bring lots of traffic to the store and offers lots of customisation options.

homeandcleaning.co.uk
United Kingdom
5 months using the app
Rivo replied August 23, 2021

We're so excited that our app has provided excellent results for your store! 🙌 If there's anything we can help with, please let us know! Cheers, Kevin

August 4, 2022

I installed this app to provide loyalty rewards for customers and needed some assistance with some of the install process. Lance helped me and provided excellent world class support in getting me up and running with the app. He is amazing and great with support. Thank You

TAUGEMPIE Apparel
United States
5 months using the app
Rivo replied August 4, 2022

Thank you for installing our app and for the positive 5-star review! 🙌 We're so excited to be part of your business growth and success! If you ever have any further questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin

September 9, 2022

Habe used this app from the day I started my store and it has been great, Contacted support for help with something and Jel was absolutely incredible and helped me immediately thank you so much.

Especially For You Gifts
United Kingdom
5 months using the app
Rivo replied September 9, 2022

We appreciate you using our app and are so glad that you love our services! If there's anything else we can do to help, please feel free to reach out. Thanks, Kevin

May 28, 2022

I am really impressed so far. I'm just figuring it all out but after reviewing several similar apps this seems really simple to use. Very helpful for me as a startup.

Caballo Design
United States
5 months using the app
Rivo replied May 30, 2022

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

September 4, 2021

Wonderful rewards app that works fully with the free version with minimal branding! Their live chat support (Aroll specifically) is also fantastic and quick to fix any issues. Definiteyl recommened this as a simple and sleek rewards program for customers. Easy to setup and match the styling to your brand. Easy to setup the points and rewards. Works like a charm and you don't have to build any dedicated pages for it. The entire system lives in the little floating widget! Really well done.

1 Shot Energy
United States
5 months using the app
Rivo replied September 6, 2021

We are so glad that you're happy with our app and services! Thank you so much for the 5-star review and for recommending us to the Shopify community! 🎉If questions might come up, please let us know so we can immediately help you. Much appreciated, Kevin

September 15, 2021

Great! Easy to use and fast support when needing answers :) Looking forward to increase our sales and customer base!

Posh Puppy Boutique
United States
5 months using the app
Rivo replied September 15, 2021

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! If you have any questions or if we can help along the way, please feel free to reach out to us anytime.
Cheers, Kevin

January 12, 2022

Excellent app! Its great for start ups that are looking to create a point and referral system to increase revenue and plublicity. There is a good free plan and the paid plan prices are also reasonable compared to thier competition.

Bahamas Jewelry Solutions
Bahamas
5 months using the app
Rivo replied January 12, 2022

Thank you so much for the 5-star review! 🤩 We love helping small businesses, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. Cheers, Kevin