Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,369)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

October 8, 2023

They were very helpful

The Drip Fairy
United States
6 months using the app
Rivo replied October 13, 2023

We're so glad to hear you found our team helpful! We appreciate your feedback!
- Lea & Rivo Team

October 31, 2023

great customer service. Rapid reply and kind person

KBO Bike
United States
6 months using the app
Rivo replied November 2, 2023

Thank you for the feedback! We're thrilled to hear you had a positive experience with our customer service. Your satisfaction is our priority! 😊🌟
- Kevin & Rivo Team

December 30, 2021

A wonderful app with a top-tier customer service and development team. Extremely easy to use and customize. I’m so excited for my customers to starters earning and redeeming rewards!

Olive & Ronnie
Canada
6 months using the app
Rivo replied December 30, 2021

Thank you so much for the 5-Star review! 🌟 We're excited to be part of your business growth and success! Your honest feedback means everything to us, and we're glad that you feel we're on the right track! Best wishes, Kevin

September 20, 2022

Very very very reactive customer support. Everything done in seconds !!! The app works perfectly. Thanx to the team

GolfCenter.fr
France
6 months using the app
Rivo replied September 20, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! Let us know if any questions come up along the way. We are always here to help. Best regards, Kevin

Edited September 21, 2021

Really easy to use & set up. Great for giving your customers an incentive to shop. Online support is great too, quick responses to any issues.

Miss Majestic LDN
United Kingdom
6 months using the app
Rivo replied September 21, 2021

We're so excited that you are enjoying our services! 🤩 Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

October 10, 2022

Just spoke with Arianne in the reviews app, and now had the pleasure of speaking with her again for the loyalty app. Very great customer service. Highly recommend this app also. Very easy to use!

Designs By Jia
United States
6 months using the app
Rivo replied October 10, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

August 27, 2023

Great experiance thus far! We're excited to grow our business with the Rivo apps.
Easy to set up - Excellent technical help & customer service
Highly recommended

TriuneCastile
United States
6 months using the app
Rivo replied August 30, 2023

So glad to hear you're having a great experience with our app! 🎉 We're super excited to support your business growth! If you need any assistance, our team is here for you!
- Lea & Rivo Team

January 12, 2023

I would recommend this app, it is easy to use. I needed assistance with the pop up portion and Abbie was wonderful. She was very direct and helped me to solve my problem. Response time was very fast as well.

Queens Hands
United States
6 months using the app
Rivo replied January 16, 2023

Thank you for the wonderful review! 🤩 We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

January 2, 2023

Amazing customer service. Abbie was a brilliant help, thank you! Also, love how much you can customise to suit your own branding.

Madam Foxx
Australia
6 months using the app
Rivo replied January 3, 2023

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

June 9, 2023

Great customer service and a great app amazing for motivating customers more to place an order, I also love all the features the app has.

Azure Pads
Canada
6 months using the app
Rivo replied June 12, 2023

Thank you so much for your review! We're happy to know that we are providing great customer service and that you love the features of our app. We appreciate your support and look forward to assisting you again soon! - Lea, Rivo Support Manager