Reviews (2,269)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement, noting significant increases in both areas within the first 30 days of use. It is praised for its easy setup and smooth integration with Shopify, making it accessible for those with limited technical skills. Features like customizable loyalty program templates, pop-ups, and reviews are highlighted for their effectiveness in retaining customers and attracting new ones. The app's performance is described as reliable, enhancing business operations smoothly. Support is frequently commended for being quick and friendly, with team members like Jel, Arianne, and Abbie receiving specific mentions for their outstanding assistance.

March 22, 2021

Quick and easy to setup. Loved the idea and saw booster apps created a loyalty program I had to at least try it. This will be staying up on my site and will be adding more point rewards. HIGHLY RECOMENDED!

Slagan's Creations
United States
5 months using the app
Rivo replied March 23, 2021

Thank you so much for the kind words and for recommending us to the Shopify community! 🙌 We are always here for you anytime you need us. Cheers, Katherine

Edited December 26, 2021

I love this app! It is easy to use, easy to follow and I like the customization that comes with it. The customer service is amazing, and it gives me a tool to reward my loyal customers to keep them coming back! I love this app and will be keeping forever!

Nana's Creative Studio
United States
5 months using the app
Rivo replied December 27, 2021

It's music to our ears that you love our app! 🤩 Thank you so much for the positive 5-Star review! Much appreciated, Kevin

April 23, 2021

This is a Great app, so helpful! I have been using it for a while now and its great. Their customer service is great as well!

Hopperbees
Honduras
5 months using the app
Rivo replied April 26, 2021

Marvelous! Thank you so much for the positive feedback and 5-star review! 🤩All the best, Katherine

September 26, 2023

Fantastic response from Arianne, she was patience and kind

Shoppalat
Ghana
5 months using the app
Rivo replied September 29, 2023

Thank you for your review! Glad to hear that you had a great experience. We always aim to provide the best service possible.
- Lea & Rivo Team

November 29, 2021

I use this app to drive brand loyalty with my customers, I absolutely love it and recommend it. A customer shared with me how excited they are to rack up points. There are many features with this app and I have only been using it for a month and haven't fully tapped into all its features; excited to learn more. Also and most importantly, the customer service I have experienced is beyond amazing. they respond lightning fast and solve every concern. Great team behind this app.

Baddie On Purpose Lashes
Canada
5 months using the app
Rivo replied November 30, 2021

Wow! Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful that you are happy with our app and customer service. It makes us feel great that there are merchants like you who appreciate what we are doing. If you want to know more about the other features of the app, or you need help along the way, please don't hesitate to let us know! Our team is always here to help. Much appreciated, Kevin

January 22, 2023

Omg!!!! Arianne is the best rep i've worked with in years. Her energy is life changing and she knows her shit. You got a good one here you better keep her.

Keayr's Kouture and More
United States
5 months using the app
Rivo replied January 22, 2023

This review made our day! Thank you so much for the kind words and we are here anytime you need us. 🤩 Much appreciated, Kevin

January 26, 2023

I had an excellent experience with support. I enjoy the loyalty program and it heled me capture quite a few emails in one day. Support went beyond my expectations, best support ever! Thanks so much for everything.

Selling Empire
United States
5 months using the app
Rivo replied January 26, 2023

We're so happy to see that you had an excellent experience! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin

January 25, 2022

she was nice and helpful more then i asked for nice job.i will look at all the free stuff she gave me

primitiveterritory
United States
5 months using the app
Rivo replied January 25, 2022

Thank you so much for the 5-stars! Your positive feedback is very much appreciated! 🙌 Cheers, Kevin

December 10, 2021

Great app for loyalty program. really easy to set-up and to customise.
Also, really great and fast support!

Le Monde au Naturel
Canada
5 months using the app
Rivo replied December 10, 2021

Your kind words and positive feedback mean the world to us! Thank you so much for the review, and we are always happy to help any time. 🌟 Best wishes, Kevin

January 16, 2023

The support I received was top-notch. Pete was incredibly professional and provided exceptional assistance. It was a pleasure speaking with him and he was quick to respond and resolve any issues I had. The apps function seamlessly as well. I am thoroughly impressed. Thanks Pete :)

Petoogle
Australia
5 months using the app
Rivo replied January 16, 2023

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin