Reviews (2,349)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

July 22, 2024

Rivo is very helpful for new Shopify Stores to grow quick! Don't Hesitate and Download it!
Their Customer service is also Excellent!

Hasibify
France
About 1 month using the app
Rivo replied July 24, 2024

Thanks so much for your kind words! We're thrilled to hear Rivo is helping your Shopify store grow. Our team is here to support you anytime. Happy selling! 🌟
- Kevin & Rivo Team

October 8, 2024

Abbie was super attentive, helping me with whatever I needed.

Tout Decora
Brazil
10 days using the app
Rivo replied October 10, 2024

Thanks for the kind words! We're so glad our support team could assist you with everything you needed! 😊
- Kevin & Rivo Team

August 29, 2024

Super great app and customer service!! Easy to use and design is so clean looks fancy!

Kinwell Furniture
United States
3 days using the app
Rivo replied August 30, 2024

Thanks so much! We're thrilled you love the app's design and found our customer service great. We appreciate your feedback!
- Kevin & Rivo Team

September 11, 2024

Great experience! We just started to use this app and feels really good as of now!

HAHA Meal
United States
1 day using the app
Rivo replied September 13, 2024

Thanks for sharing your experience! We're glad to hear it's going well as you start using our app. 😊
- Kevin & Rivo Team

September 4, 2024

I'm just starting my store and trying to plan for future success. I had some general onboarding questions and Abbie was great. Thanks for the great customer service!

Sticker Lodge
United States
About 18 hours using the app
Rivo replied September 8, 2024

We're glad to be part of your journey! Thanks for the shoutout to our support team. Here's to your future success! 🌟
- Kevin & Rivo Team

November 5, 2024

Paul was very quick and super supportive, his generosity is way too high i can't thank him enough! :)

Snaked
Netherlands
About 9 hours using the app
Rivo replied November 6, 2024

Thanks so much for your kind words! We're thrilled to hear you had a great experience. 😊
- Kevin & Rivo Team

July 20, 2024

After weighing up lots of programs we tried Rivo and were not disappointed. The flexible pricing structure is great and for the price included all the features we were looking for regardless of plan. Support team is fantastic and shout out to Abbie and Pete who helped us set up our landing pages and customise it to what we wanted for free! We were up and running in less than 24 hours. Highly recommend!

Mount Longboards
New Zealand
7 days using the app
Rivo replied July 22, 2024

We're thrilled Rivo met your needs and that you're loving the flexible pricing! A big thanks for the shoutout to our support team. We appreciate your recommendation and are here anytime you need us! 😊
- Kevin & Rivo Team

October 5, 2024

Amazing support from Arianne. Good app with generous free tier. I'm just getting started, but so far looks like they've got lot of things covered in the free tier.

Elysian Loom
United States
About 2 hours using the app
Rivo replied October 7, 2024

Great to hear you're off to a good start with us! Enjoy all the features our free tier has to offer. Thanks for the shoutout! 😊
- Kevin & Rivo Team

September 30, 2024

Paul was of great help. Great response and feedback

THE MIX
Nigeria
About 1 month using the app
Rivo replied October 1, 2024

We're glad to hear you received great help and feedback! Thanks for the wonderful review. 😊
- Kevin & Rivo Team

Edited September 2, 2024

Paul was very helpful, responsive and friendly. He even suggested additional changes I could make to improve my website totally unprompted. Great service!

Hibernicis
Hong Kong SAR
3 months using the app
Rivo replied July 9, 2024

Thanks so much for your kind words! We're thrilled about your positive experience and are always here to help. Appreciate your recommendation!
- Kevin & Rivo Team