Reviews (2,268)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and customer engagement, noting significant increases in both areas within the first 30 days of use. It is praised for its easy setup and smooth integration with Shopify, making it accessible for those with limited technical skills. Features like customizable loyalty program templates, pop-ups, and reviews are highlighted for their effectiveness in retaining customers and attracting new ones. The app's performance is described as reliable, enhancing business operations smoothly. Support is frequently commended for being quick and friendly, with team members like Jel, Arianne, and Abbie receiving specific mentions for their outstanding assistance.
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Great app, has awesome features for the pricing! Thanks especially to Pete for all the help in setting up!
We're glad you're enjoying the app and our features! Thanks for the shout-out to our support team. We're always here to help! 😊
- Kevin & Rivo Team
The help from Paul was prompt and timely. Thank you so much to him and the entire Rivo Loyalty team!!!
So glad to hear you had a great experience! Thanks for your kind words—we’re always here to help!
- Kevin & Rivo Team
The app is great but the customer service is UNBELIEVABLE. They will walk you through any issues you have, step by step and stay with you until its fixed.
Thank you for your kind words! We're delighted you're happy with our app and customer service. We're here to help anytime you need us!
- Kevin & Rivo Team
Appli très efficace et simple. Paul m'a très bien aidé dès que j'avais un souci
Merci pour votre avis ! Nous sommes ravis que vous trouviez notre application efficace et simple à utiliser. 😊
- Kevin & Rivo Team
Great customer support! Immediately after installing rivo I started chatting with Jel, who helped me setting everything up and also provided some on-top-support. Love the first impression of that tool and really look forward working with rivo. Thanks, Jel!
Thanks for the kind words! We’re thrilled you had a great start with Rivo and that our support team could help. We’re excited to have you on board and look forward to your journey with us!
- Kevin & Rivo Team
very well
Thanks for your review! We're glad to hear that everything is going well. 😊
- Kevin & Rivo Team
Absolutely love the app, they give you so much support and tips on how to improve your page. Thanks Arianne. Definitely recommend!
Thanks for the love and recommendation! We're thrilled to support and provide tips for your page's success. Here to help anytime!
- Kevin & Rivo Team
Just getting started with the onboarding process and wow! I was blown away by how helpful Abbie was. She went out of her way to provide little tips and support that was over and above what I expected. This is a great start to the journey with Rivo. Thank you so much Abbie!
Thank you so much for the amazing feedback! We're thrilled that you had a great start with us and found our support so helpful. We're here to make your journey with Rivo awesome! 😊
- Kevin & Rivo Team
Been helpful. Good experience so far.
Thank you! We're thrilled you've had a good experience so far. Let us know if there's anything else we can assist you with!
- Kevin & Rivo Team
The customer service is really helpful and patient! Especially Paul
Thank you! We're here to help anytime you need assistance.
- Kevin & Rivo Team