Reviews (2,350)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

October 9, 2024

¡Me encanta la aplicación! Tiene todo lo que necesito.

Valquer®
Spain
2 months using the app
Rivo replied October 10, 2024

¡Gracias por el cariño! ¡Nos alegra mucho saber que la aplicación tiene todo lo que necesitas! 😊
- Kevin y el equipo de Rivo

October 21, 2024

Great and quick service, app does exactly what you want and very to change things manually

Klaasje Hard Seltzer
Netherlands
About 2 hours using the app
Rivo replied October 23, 2024

Awesome to hear you're happy with the quick service and the app's functionality! Thanks for the positive review. Here to help anytime! 🌟
- Kevin & Rivo Team

August 27, 2024

Customer Service with Abbie was very nice.

FM2050
United States
27 days using the app
Rivo replied August 29, 2024

Thank you! We're glad you had a nice experience with our customer service. We appreciate your feedback!
- Kevin & Rivo Team

October 10, 2024

Abbie provided amazing customer service as we were onboarding! We haven't used the app in depth yet, but the onboarding was via a well thought out workflow and we appreciate a nice design.

Cogs Dogs
United States
About 1 hour using the app
Rivo replied October 14, 2024

Thanks for sharing your experience! We're glad the onboarding process was smooth for you. Enjoy using the app, and we're here if you need any help! 😊
- Kevin & Rivo Team

August 27, 2024

Very helpful staff. Abbie was quick to assist me.

Clackt Accessories
United States
About 2 months using the app
Rivo replied August 28, 2024

Thanks for your feedback! We're glad our staff could assist you quickly. Here whenever you need us!
- Kevin & Rivo Team

August 9, 2024

I had a great experience with Abbie! She was super helpful with my questions and gave awesome suggestions for my online store. The app works perfectly with Shopify, making things so much easier. Big thanks to Abbie!

Cute & Carried
Canada
1 day using the app
Rivo replied August 11, 2024

Thanks a ton for your awesome feedback! We’re glad our support could help you out, and that the app is making your Shopify experience easier. 😊
- Kevin & Rivo Team

July 27, 2024

Great app! The support is excellent! Tried different loyalty apps before, but this is definitely by far the most flexible one and most likely suitable for many different kinds of loyalty programs.

Koiratarvike Haukkula
Finland
4 days using the app
Rivo replied July 29, 2024

Thanks for the fantastic review! We're thrilled our app meets your loyalty program needs so well. Here to support you anytime!
- Kevin & Rivo Team

July 15, 2024

This app is excellent! I faced some challenges initially due to my lack of understanding, but the support team was incredibly helpful.

Swanky Bella Boutique
United States
3 months using the app
Rivo replied July 17, 2024

We're thrilled you find our app excellent! Don't hesitate to reach out anytime you need further assistance. Happy to help!
- Kevin & Rivo Team

August 9, 2024

best support and easy to build page and functions

KALVERO
Hong Kong SAR
About 2 months using the app
Rivo replied August 11, 2024

Thanks for your kind words! Thrilled to hear you're enjoying our support and finding the app user-friendly. 😊
- Kevin & Rivo Team

August 21, 2024

Rivo has been an exceptional app & company to work with! Top notch service, especially from Bryan on the support team.

PetHub
United States
5 days using the app
Rivo replied August 23, 2024

Thanks for your kind words! We're thrilled to have you with us and proud to provide top-notch service. 😊
- Kevin & Rivo Team