Reviews (2,350)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.
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Very happy I chose this app. Arianne was great from the moment we started chatting. Very kind and helpful. She helped me realize that I was missing something on my Shopify store and offered a quick remedy. Very grateful for her expertise and assistance. Thank you Arianne!
We're so glad to hear about your positive experience with our support team and that we could help enhance your store! Thank you for choosing our app and for your wonderful feedback. 😊
- Kevin & Rivo Team
I've had a fantastic experience with the app and the support team! The app is easy to use, and it has everything I need to manage my loyalty program effectively. Abbie, from support, has been incredibly helpful and responsive. I truly appreciate the quick assistance and the clear communication. Highly recommend this app to anyone looking for a simple yet powerful solution for their business!
Thanks so much for your recommendation! We're delighted to hear about your positive experience with our app and support team. We're here to help anytime you need us!
- Kevin & Rivo Team
Great customer service!!
Really good app!!
Wow, what a review! We're overjoyed to hear our support team made such a great impression, and thrilled you're finding the app effective for customer retention. Thanks for the awesome feedback and looking forward to your next chat!
- Kevin & Rivo Team
My experience so far has went well. Bryan was helpful in setting up initial items for me, and I look forward to generating more revenue with a rewards system in place.
Thanks for sharing your experience! We're glad we could help get you started. Here’s to more success with your new rewards system! 🌟
- Kevin & Rivo Team
Support from Paul was very helpful. Almost instant response, think he had to do a bit of digging for the solution as it wasn't obvious at first but he was able to find it out in the space of 40mins! (amongst helping others I imagine)
Many thanks,
Alec
Wow, thanks for your patience and the great review! We're glad we could find the solution for you. Our support team is always here to help!
- Kevin & Rivo Team
So far I am loving the app and Bryan was very helpful.
Great you're loving the app and found our support helpful! Thanks for letting us know. If you need any more assistance, we're here for you.
- Kevin & Rivo Team
Great support and easy to use, really happy
Thanks for sharing your positive experience. We're here to make things easy and support you all the way!
- Kevin & Rivo Team
Customer service is the best. If you have any request they make sure you are taken care of.
Thank you for the kind words! We're here to make sure you're always taken care of. 😊
- Kevin & Rivo Team
I'm impressed by kindness and support from Paul,he helped me a lot with the things that I didn't understand. I'm very grateful and I recommend Rivo Loyalty
Thank you for the wonderful review! We’re so glad our support could help you out. We appreciate your recommendation! 😊
- Kevin & Rivo Team
So far, so good. The app seems to do everything I need it to. Bryan was a great help when I request an increase in customer limits.
Thanks for your feedback! We're thrilled the app meets your needs. Our support team is always here to assist you. Enjoy using our app!
- Kevin & Rivo Team