Reviews (2,217)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its user-friendly setup and effective customer support, with team members like Arianne and Paul receiving specific commendations. It is noted for significantly improving sales and customer engagement through its comprehensive loyalty and referral programs. The app offers a flexible pricing structure and a free plan, making it ideal for small businesses and startups. The onboarding process is also highlighted as thorough and supportive, enabling merchants to effectively utilize the app from the start.
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Customer service is top notch, even for a free account.
Thanks for your feedback! We're committed to excellent service for all accounts, paid or free. 😊
- Kevin & Rivo Team
Pete, brilliant stuff mate. Another occasion I just sat back and have it all done.
Cheers, mate! Glad you could sit back and let us handle things. Thanks for trusting us with your needs!
- Kevin & Rivo Team
Precise and fast service
Thank you! We're glad you found our service precise and fast. 😊
- Kevin & Rivo Team
Excellent app and great customer service! 10 out of 10!
Thank you so much for your awesome review! We're thrilled you love the app and our service. 10/10 from you is the best reward! 😊
- Kevin & Rivo Team
excellent and timely assistance!
Thank you for sharing your experience! We're so glad we could assist and make things easier for you. Here whenever you need us! 😊
- Kevin & Rivo Team
Easy Set up
Thanks for your review! We're thrilled to hear setup was a breeze for you. 😊
- Kevin & Rivo Team
Great customer service.
Thank you for the compliment! We strive to provide excellent service to all our customers. Let us know if there's anything else we can assist you with!
- Kevin & Rivo Team
great customer support
Thank you! We're thrilled you had a great experience with our customer support. Let us know if there's anything else we can assist you with!
- Kevin & Rivo Team
Arianne from the chat was amazing and very helpful thank you so much for all your help!!
Thanks for the feedback! We're glad our chat support could assist you. If there's anything else we can do to improve your experience, just let us know!
- Kevin & Rivo Team
Great customer service! We have been using the Rivo app for around 6 months and have experienced positive benefits as a business whilst our customers enjoy the loyalty perks.
When we hit an issue with the customer login process and the Rivo page's visibility, we were promptly assisted by the customer service team who were very helpful in solving our queries. Particular thanks are to be given to Jel who cracked an issue whilst we were transferring to a new theme!
Thrilled about your positive experience with Rivo and our customer service! Big thanks for the shoutout. We're always here to ensure everything runs smoothly for you and your customers!
- Kevin & Rivo Team