Reviews (2,350)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.
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Great. Always so helpful when I have a question
Thanks so much for your kind words! We're always here to help if you have any more questions. 😊
- Kevin & Rivo Team
much love for support they even provided some tips that are going to revump my store significantly
So glad we could help revamp your store! Thanks for the love, and we're here whenever you need more tips! 😊
- Kevin & Rivo Team
Awesome customer support and easy to use app.
So glad you're enjoying the app and our support! Thanks for the awesome feedback!
- Kevin & Rivo Team
Always response quickly and effcient.
Thank you so much! We're glad to hear you've been pleased with our quick responses. We're here for you anytime!
- Kevin & Rivo Team
I normally do not provide reviews for companies, or products unless they stand out and I will say Arianne at RIVO provided the best new customer onboarding experience. She quickly answered my questions, took ownership on getting my system setup quickly and correctly.
Without this engagement, I would have likely uninstalled their application. Congrats to Arianne and RIVO for having such a great customer onboarding team.
All the best.
Thanks for sharing your awesome experience! We're thrilled to hear our onboarding team made such a positive impact. Welcome to RIVO!
- Kevin & Rivo Team
Dan was very nice and also helped me very quick with the questions I asked him. The app is very good-looking and also very easy to deal with.
Thank you for sharing your positive experience with our support team and the app. We're glad it's been easy and enjoyable for you!
- Kevin & Rivo Team
I was fortunate to have Abbie assist me setting up a loyalty and referral program and can't say enough here about the fantastic service I received. The cost of the app can't be beat for what you get. While the free app has everything I need to get started, I opted for the Scale plan with a fully customized landing page and more enhanced options. This plan is still WAY less expensive than the majority of loyalty programs. Plus it is extremely straightforward and easy to use and understand (both from a customer perspective and a user perspective). The landing page was beautifully developed according to my established theme in just a short time. All my questions were answered and I was supported every step of the way. Too bad I can't leave more stars but I can't recommend this app enough.
Thrilled to hear about your positive experience! Thanks for choosing our Scale plan. We're always here to support your growth and make sure you have everything you need. Thanks for the fantastic review!
- Kevin & Rivo Team
I loved the app and the assistance from Bryan.
Thanks for the love! Thrilled to hear our support team could help out. Reach out anytime you need us!
- Kevin & Rivo Team
Excelente atención de Arianne, quien no solo resolvió mi solicitud, sino que también me dio valiosos consejos para mejorar mi tienda. ¡Gracias!
¡Gracias por tus amables palabras! Estamos encantados de poder ayudarte y brindarte consejos para mejorar tu tienda. ¡Siempre estamos aquí si necesitas más ayuda! 😊
- Kevin y el equipo de Rivo
Excellent customer service with Bryan. Thanks a lot for clarifying my questions.
We're glad we could help clarify your questions! Thanks for the kind words about our customer service. 😊
- Kevin & Rivo Team