Reviews (2,350)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

November 14, 2024

Quick and responsive customer service by Dan. Really love Rivo. This is my second store using their app. Keep up the good work.

Beyond Geno
Singapore
13 minutes using the app
Rivo replied November 15, 2024

Thanks so much for the awesome review and for choosing Rivo for your second store! We’re thrilled to hear you love our app and appreciate your support. We’ll keep up the good work!
- Kevin & Rivo Team

November 14, 2024

very good support from Bryan and Abbie

Radiance Plan
United States
2 days using the app
Rivo replied November 18, 2024

Thanks for the compliment! We're glad you experienced great support.
- Kevin & Rivo Team

August 28, 2024

Absolutely love the app, they give you so much support and tips on how to improve your page. Thanks Arianne. Definitely recommend!

zeeluxe
United Kingdom
About 2 hours using the app
Rivo replied August 30, 2024

Thanks for the love and recommendation! We're thrilled to support and provide tips for your page's success. Here to help anytime!
- Kevin & Rivo Team

Edited October 6, 2024

Appli très efficace et simple. Paul m'a très bien aidé dès que j'avais un souci

MakeFor
France
2 months using the app
Rivo replied August 19, 2024

Merci pour votre avis ! Nous sommes ravis que vous trouviez notre application efficace et simple à utiliser. 😊
- Kevin & Rivo Team

July 15, 2024

I love the app, and the service was great!

Pizzazz
United States
About 2 years using the app
Rivo replied July 16, 2024

Thank you! We're thrilled you love the app and had a great experience with our service. Your feedback means a lot to us!
- Kevin & Rivo Team

September 26, 2024

Thank you Pete for welcoming me to the app and helping get me started immediately. The promptness is outstanding and communication was very clear! Thank you!

LaviLash Wholesale
Australia
About 3 hours using the app
Rivo replied September 30, 2024

We're thrilled to hear you felt welcomed and supported right from the start! Thanks for the great feedback on our promptness and communication. 😊
- Kevin & Rivo Team

August 20, 2024

Great customer support! Immediately after installing rivo I started chatting with Jel, who helped me setting everything up and also provided some on-top-support. Love the first impression of that tool and really look forward working with rivo. Thanks, Jel!

Pretty Good Store
Germany
20 minutes using the app
Rivo replied August 21, 2024

Thanks for the kind words! We’re thrilled you had a great start with Rivo and that our support team could help. We’re excited to have you on board and look forward to your journey with us!
- Kevin & Rivo Team

August 26, 2024

Great Customer Service. Anxious to test out the rewards program.

Merch 22
United States
12 days using the app
Rivo replied August 28, 2024

Thank you! We're excited for you to try out the rewards program too. We hope you love it!
- Kevin & Rivo Team

October 25, 2024

Arianne was very helpful in onboarding!

Gemlet
Canada
4 days using the app
Rivo replied October 27, 2024

Glad to hear your onboarding went smoothly! Thanks for sharing your experience. 😊
- Kevin & Rivo Team

August 21, 2024

Great customer Service, happy to start with a loyalty programm.

MiniFlacons
Germany
1 day using the app
Rivo replied August 22, 2024

Thanks so much for your feedback! We're thrilled to have you start with our loyalty program. Here's to your success!
- Kevin & Rivo Team